1. How Long Do I Have to Make a Return?
We gladly accept, under certain conditions, returns within 3 days of receipt for most items in new condition.
2. What Items Can I Return?
 Non-Returnable Items
• Bodysuits, lingerie, jewelry, beauty, underwear, Event & Party Supplies, DIY Supplies, Pet Supplies and accessories (except scarves, bags, and mermaid blankets).
• Cosmetics if the seal has been broken.
• Items marked as non-returnable.
• Free gifts (This depends on the status of the item at the time of payment).
• Customized items. In addition, order cancellation for customized items is not supported.
Return requirements for returnable items：
 Wedding Dresses, Suits and other Apparel
Items must be in new, unworn, unwashed, undamaged, and unaltered condition and have the original tags attached and the hygiene sticker (if applicable) intact.
 Human Hair Wigs
Items must be in new, unworn, unwashed, undamaged, and unaltered condition and have the original tags attached. Specifically, items will be inspected for evidence of washing, bleaching, cutting, or other alteration or damage.
 Shoes, Bags & Luggage
Items must be returned in new, unworn, undamaged condition with the original branded boxes and all accessories (shoe-buckles, shoe laces, and dust bags, etc). Shoes must have been tried only on a soft, clean surface.
 
 
 Cell Phones, laptops, projectors, tablets and other electronics
Items must be returned in their original sealed and non-activated condition. Please erase all personal information from the product and place it in the original packaging along with any manuals, accessories, and any “free” gifts supplied with the product. If the product has missing parts or is in unsalable condition when returned, we cannot provide you with a refund. If you want to claim a manufacturer’s warranty, we will help you contact the manufacturer.
 Other categories
The items must be returned in brand new condition with the original packaging.