At Regards BD, we want you to feel confident when shopping with us. If you are not satisfied with your purchase, you may request a return or exchange under our 3 Days Easy Return Policy.

3 Days Easy Return

You may request a return or exchange within 3 days of receiving your order.

To be eligible for a return:

  • The product must be unused, unworn, unwashed, and undamaged.

  • All original tags, labels, and packaging must remain intact.

  • The item must be returned in the same condition in which it was delivered.

  • Proof of purchase or order information may be required.

  • The return request must be submitted within 3 days of delivery.

Requests made after the 3-day return period may not be accepted.

Exchange

If you received the wrong size or would like to change the size, you may request an exchange within the 3-day return period, subject to product availability.

If the requested size or product is unavailable, we may offer another suitable product or a refund where applicable.

Damaged, Defective or Incorrect Products

Please inspect your order after receiving it.

If you receive a:

  • Damaged product

  • Defective product

  • Incorrect item

  • Incorrect size different from your order

please contact Regards BD as soon as possible within the return period.

We may request photos or videos of the product and packaging to verify the issue before processing the return or replacement.

Non-Returnable Items

A return may not be accepted if:

  • The product has been worn, washed, altered, or damaged after delivery.

  • Tags or original packaging have been removed or damaged.

  • The product contains stains, perfume, makeup, deodorant marks, or other signs of use.

  • The return request is submitted after 3 days of delivery.

  • The item was clearly marked as non-returnable or final sale at the time of purchase.

  • The product cannot be returned for hygiene reasons once opened or tried on, where applicable.

Refunds

Once we receive and inspect the returned product, we will notify you regarding the status of your refund.

If the return is approved, the eligible amount will be refunded using an available refund method.

Refund processing time may vary depending on the payment method, bank, mobile financial service, or payment gateway.

Original delivery charges may not be refundable unless the return is caused by an incorrect, damaged, or defective product supplied by Regards BD.

Return Delivery Charges

If the return is due to a change of mind, size preference, or another customer-related reason, return or exchange delivery charges may need to be paid by the customer.

If Regards BD delivered an incorrect, damaged, or defective product, applicable return or replacement delivery charges will be handled by Regards BD.

How to Request a Return

To request a return or exchange, contact Regards BD through the official contact details provided on our website.

Please provide:

  • Order number

  • Customer name

  • Phone number

  • Reason for return or exchange

  • Photos or videos, if the product is damaged, defective, or incorrect

Our team will provide further instructions regarding the return or exchange process.

Important Note

Please do not send a product back without first contacting Regards BD and receiving return instructions.

Regards BD reserves the right to reject a return if the product does not meet the conditions stated in this policy.

Last updated: August 2026