Welcome to Regards BD. These Terms & Conditions apply to your use of our website, products, services, and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Regards BD

Regards BD is an online fashion and activewear retailer offering products including sportswear, modest wear, co-ords, sports bras, and related fashion items.

We reserve the right to update, modify, discontinue, or change any part of our website, products, services, prices, or policies at any time.

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or illegal activities

  • Attempt to interfere with the security or operation of the website

  • Copy or misuse website content without permission

  • Submit false, misleading, or fraudulent information

  • Attempt unauthorized access to customer accounts or website systems

We reserve the right to restrict or terminate access where misuse or suspicious activity is detected.

3. Product Information

We make reasonable efforts to display product descriptions, sizes, colors, images, and other information accurately.

However, actual product colors may appear slightly different depending on your device, screen settings, lighting, or photography.

Minor variations may also occur in measurements, fabric appearance, stitching, or finishing.

Customers are encouraged to review the available product description and size guide before placing an order.

4. Product Availability

All products are subject to availability.

In rare cases, a product may become unavailable after an order has been placed. If this happens, Regards BD may:

  • Contact the customer to offer an alternative

  • Offer a size or product exchange

  • Cancel the unavailable item

  • Issue a refund where applicable

We reserve the right to limit quantities or discontinue products without prior notice.

5. Pricing

All product prices displayed on our website are shown in the applicable currency and may be changed at any time.

Delivery charges, discounts, promotional offers, or other charges may be calculated separately during checkout.

If an obvious pricing or technical error occurs, Regards BD reserves the right to correct the error and cancel or adjust the affected order where reasonably necessary.

6. Orders

When you place an order, you are responsible for providing accurate information, including:

  • Full name

  • Phone number

  • Delivery address

  • Product selection

  • Size and variation

  • Payment information where applicable

Regards BD may contact you to confirm an order before processing or dispatching it.

We reserve the right to cancel or refuse an order where:

  • Customer information is incomplete or incorrect

  • Fraudulent activity is suspected

  • The product is unavailable

  • Payment cannot be verified

  • Delivery cannot reasonably be completed

  • There is an obvious pricing or technical error

7. Order Confirmation

Placing an order does not always guarantee acceptance.

An order is considered confirmed after it has been successfully verified and accepted by Regards BD.

We may contact customers through phone, SMS, messaging platforms, email, or other available communication methods regarding order confirmation and delivery.

8. Payment

Available payment methods may include Cash on Delivery, mobile financial services, online payment gateways, or other payment options displayed on our website.

Customers are responsible for ensuring that payment information is accurate and authorized.

Third-party payment providers may have their own terms and privacy policies. Regards BD is not responsible for delays or failures caused solely by third-party payment systems.

9. Delivery

Estimated delivery times may vary depending on location, courier service, product availability, weather, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing an accurate and complete delivery address and a reachable phone number.

Regards BD is not responsible for delivery delays caused by incorrect customer information or circumstances outside our reasonable control.

10. Failed or Refused Delivery

Customers are expected to receive confirmed orders.

Repeated refusal of confirmed Cash on Delivery orders, providing false information, or intentionally causing failed deliveries may result in future orders being restricted or requiring advance payment.

11. Returns & Exchanges

Regards BD offers a 3 Days Easy Return facility, subject to our Return & Refund Policy.

A return or exchange request must generally be made within 3 days of receiving the order.

Returned products must normally be:

  • Unused

  • Unworn

  • Unwashed

  • Undamaged

  • With original tags and labels intact

  • In original or suitable packaging

Products showing signs of use, washing, alteration, stains, perfume, makeup, or damage may not qualify for return.

Please review our full Return & Refund Policy for detailed conditions.

12. Size & Fit

Customers are responsible for reviewing the available size guide before selecting a product size.

Product measurements may have minor variations due to fabric type, manufacturing methods, or measurement techniques.

If an exchange is required due to customer size preference, applicable delivery or exchange charges may be the customer’s responsibility.

13. Damaged or Incorrect Products

If you receive a damaged, defective, incorrect product, or an incorrect size different from what you ordered, please contact Regards BD within the applicable return period.

We may request photographs, videos, packaging details, or order information to verify the issue.

Once verified, we may arrange an exchange, replacement, or refund depending on the circumstances.

14. Promotions & Discount Offers

Discounts, coupon codes, promotional campaigns, free delivery offers, and special deals may be subject to separate conditions.

Unless otherwise stated:

  • Promotions cannot be exchanged for cash

  • Multiple offers may not be combined

  • Offers may have expiry dates or stock limitations

  • Regards BD may modify or discontinue promotions when necessary

Any specific conditions displayed with an offer will apply to that promotion.

15. Intellectual Property

Unless otherwise stated, website content including:

  • Regards BD branding

  • Logos

  • Product photography

  • Graphics

  • Website designs

  • Written content

  • Promotional materials

is owned by or licensed to Regards BD.

Such content may not be copied, reproduced, distributed, republished, or commercially used without prior authorization.

16. Customer Accounts

If our website allows customer accounts, you are responsible for maintaining the confidentiality of your account information and password.

You are responsible for activities carried out through your account unless you notify us promptly of unauthorized access.

Regards BD may suspend accounts associated with suspicious, fraudulent, or abusive activity.

17. Reviews and User Content

If customers submit product reviews, comments, photographs, or other content, the content must not be:

  • False or misleading

  • Offensive or abusive

  • Illegal

  • Infringing on another person’s rights

  • Spam or promotional content unrelated to the product

Regards BD may moderate or remove inappropriate content where necessary.

18. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that certain information may be processed by service providers involved in payments, delivery, website hosting, analytics, security, and customer communication.

19. Third-Party Services

Our website may use or link to third-party services such as:

  • Payment gateways

  • Courier companies

  • Social media platforms

  • Analytics services

  • Embedded content

  • External websites

Regards BD does not control the independent policies, content, security, or availability of these third-party services.

20. Limitation of Liability

Regards BD will make reasonable efforts to maintain accurate information and reliable service.

However, to the extent permitted by applicable law, we will not be responsible for indirect losses arising from circumstances beyond our reasonable control, including third-party service failures, network disruptions, courier delays, or technical interruptions.

Nothing in these Terms & Conditions is intended to exclude any rights that cannot legally be excluded under applicable law.

21. Changes to These Terms

Regards BD may update these Terms & Conditions from time to time.

Any updated version will become effective when published on our website unless otherwise stated.

Customers are encouraged to review this page periodically.

22. Governing Law

These Terms & Conditions are intended to operate in accordance with the applicable laws and regulations of Bangladesh.

Any dispute will be handled in accordance with applicable Bangladeshi law and relevant legal procedures.

23. Contact Us

If you have any questions about these Terms & Conditions, your order, or our services, please contact Regards BD using the official contact information available on our website.

Last updated: August 2026